Closetimo is a personal digital wardrobe app for cataloging clothes and managing wear and laundry. If you have questions or run into a problem, please check the information below.
Contact
- Email: smulsmul2020@gmail.com
- Including your device model, OS version, app version (from the store listing or your device’s app settings), and the symptoms helps us look into it faster.
FAQ
The app’s interface is currently in Korean, so the Korean on-screen labels are shown in parentheses.
Q1. Where are my clothing details and photos stored?
Only on your device. There are no accounts, nothing is sent to a server, and the core features work without internet.
Q2. Can I move my wardrobe to a new phone?
Go to Settings (설정) > Data (데이터) > Back up data (데이터 백업) to create a backup file containing your items, photos, history, and settings, then save it wherever you like from the share sheet (Files, iCloud Drive, Google Drive, email, etc.). On the new device, install the app and choose that file with Restore from backup (백업에서 복원).
Q3. What happens to my current wardrobe when I restore?
Restoring replaces your entire current wardrobe with the backup’s contents and cannot be undone. Before you confirm, the app shows the backup’s creation date and its item, history, and photo counts. Restoring the same backup more than once does not create duplicates.
Q4. I see “Can’t read the backup file” (백업 파일을 읽을 수 없어요).
The file may be damaged or not a Closetimo backup. Your current wardrobe is left unchanged. Try downloading the file again, and email us if it keeps happening.
Q5. I see a message asking me to update the app to the latest version (앱을 최신 버전으로 업데이트).
The backup was made by a newer version of the app than the one you have. Update the app and try again.
Q6. I no longer wear an item but want to keep its history.
Archive it instead of deleting it. It leaves your wardrobe list but keeps its wear and wash history, and you can restore it any time from Settings (설정) > Manage items (옷 관리) > Archive (보관함). Deleting removes the photo and history too.
Q7. Can I fix a wear I logged by mistake?
Yes. Tap undo right after logging, or change the date or edit or delete the record.
Q8. Can I add things like bags or shoes that I don’t wash?
Yes. Turn off wear-count tracking and add them to the laundry basket manually only when needed.
Q9. What happens to my data if I delete the app?
Wardrobe data and photos stored on the device may be removed, so create a backup first. Backup files you already saved remain after you delete the app, so manage them yourself.
Q10. I can’t add a photo.
Camera or photo library access may be turned off. Enable it in your device settings under Closetimo. You can also add an item with just a name and no photo.
Privacy Policy and Terms
App Info
- App: Closetimo
- Developer: smulsmul
- Email: smulsmul2020@gmail.com