Access and invitations
Malkko is preparing for launch with invited accounts. Public registration, store downloads, and paid checkout are not available yet. You can ask about invitation availability by email. An enquiry does not guarantee an account or a launch date.
Errors, outages, and security reports
Use the subject “Malkko error report” or “Malkko security report.” Include the time and time zone, app or browser, affected feature, and error shown. Remove personal information from screenshots.
Do not send passwords, session cookies, API keys, or other users’ data. Report observed security issues without exploiting them or viewing other people’s records. This email is not represented as a continuously staffed, 24-hour channel or a guaranteed response-time service.
Account deletion and learning-data requests
There is currently no dedicated deletion or export screen. Email with the subject “Malkko account deletion request” or “Malkko privacy request” and provide only:
- Your account username.
- The requested action: account closure, learning-record deletion, access or copy, correction, or restriction.
- A brief explanation needed to understand the scope.
After proportionate ownership checks, the Operator provides the result or any lawful limitation. Do not send a password or a full identification document in advance.
Logout, uninstalling the app, and account deactivation are different from deleting server data. Request deletion separately to remove server-side learning records. External AI copies, backups, and legally retained records follow the Privacy Policy.
Limits and AI results
The current technical ceiling is 400 AI requests per account per day, resetting at 9:00 a.m. Korea Standard Time. Short-term feature limits also apply. This is not a paid allowance, and some errors and retries may count.
AI assessments and corrections are practice aids rather than official exam results. Free conversation is currently text-based. To ask for a feedback review, share the relevant screen and only the minimum necessary context.
Payments and policies
No paid product is currently offered. Prices, allowances, cancellation, and refund terms will be disclosed separately before any future purchase.
See the Privacy Policy, Terms of Service, Paid Service & Billing Terms, and Service Operations & Outage Policy in the app’s policy navigation. These documents are currently drafts; effective dates will be announced later.
- Operator: smulsmul
- Representative and privacy contact: Beomjun Kang
- Business Registration No.: 815-31-01725
- Email: smulsmul2020@gmail.com