This draft describes proposed transaction terms for future paid Malkko products from smulsmul, represented by Beomjun Kang, Business Registration No. 815-31-01725.
Paid products, recurring billing, and payment-method registration are not currently available. This document does not create a paid contract or authorise a charge. Prices, allowances, payment channels, mandatory seller information, and working consent, cancellation, and refund procedures must be finalised before it takes effect.
1. Before purchase
The purchase interface must clearly present:
- Product name, features, access period, and supported environments.
- Total price including tax, payment method, charge date, recurring cycle, and next charge amount.
- AI allowance, counting and deduction units, reset time and time zone, rollover, and expiry.
- What happens at the limit, extra-purchase options, and whether any excess charge is possible.
- Withdrawal, early termination, renewal cancellation, refund conditions, and request methods.
- Seller name, representative, address, telephone number, email, business registration number, and applicable mail-order seller registration.
A paid contract forms after the user reviews the conditions, gives the required explicit consent, payment is authorised, and the Operator accepts provision. Purchase conditions and the applicable terms version must be available in a form the user can retain.
2. Price and access period
Final prices and allowances are established in the actual purchase interface. Cost estimates or planning prices in other documents are not sale conditions.
Access begins and ends at the disclosed times. Time lost because the Operator cannot provide the service is not automatically treated as delivered access. Products will not be sold with unclear time zones, periods, or reset rules.
3. Recurring billing and trials
Recurring billing requires explicit agreement to automatic renewal and payment conditions. The next charge date, amount, and cancellation process must be visible before purchase and through subscription management.
A free trial does not become paid without the required separate purchase consent. Price increases and free-to-paid conversions follow statutory advance consent and notice requirements. Users who have not accepted the new charge will not be billed at that amount.
Uncertain payment status must be checked to prevent duplicate charges. Payment retries or entitlement changes must be explained.
4. Allowances, deductions, and limits
The proposed default is to deduct paid allowance only for a successfully generated result delivered to the user. Errors, timeouts, duplicate processing, internal retries, and undelivered results must not create duplicate deductions. Incorrect deductions are restored. Product-specific units must be stated before purchase.
The preparation environment’s 400-request daily ceiling counts some failures. It is not an implemented paid-allowance ledger. Request counts must not be sold as paid entitlements before delivery, deduction, and restoration have been verified.
At a limit, the user is shown the reset time or an optional purchase route. No excess charge is made without separate consent. Short-term security limits are distinct from total purchased allowance. If Operator-side limits make that allowance materially unusable, appropriate extension or refund arrangements apply.
5. Renewal cancellation and early termination
Cancelling renewal prevents the next charge. It is distinct from immediate refund of the current period and does not replace statutory withdrawal or termination rights.
Users may request renewal cancellation, termination, or refunds through the disclosed management route or smulsmul2020@gmail.com. Receipt time and the effect on the next charge must be confirmed. Improper extra charges caused by processing delay are corrected.
Cancellation must not be unreasonably more difficult than subscribing. Account deletion requests must include a subscription-status check; uninstalling the app is not represented as cancelling a subscription.
6. Statutory withdrawal and non-performance
Consumers generally have seven days from the statutory starting point, such as receipt of the contract information, to withdraw where applicable law provides.
Restrictions after digital-content provision begins apply only when legal conditions and required advance disclosures and trial measures are met. Rights concerning separable undelivered portions and non-conforming delivery remain. There is no blanket “one use means no refund” rule.
Statutory remedies for delivery that differs from advertising or contract terms cannot be rejected solely because the ordinary change-of-mind period has passed.
7. Refunds and settlement
- For valid statutory withdrawal, the Operator fulfils the refund duty within three business days from the legally specified starting point and promptly requests cancellation or repayment through the original payment provider. A provider’s posting schedule is explained separately and does not extend the Operator’s legal deadline.
- The proposed default for early termination of a time-based product is actual amount paid × remaining undelivered period ÷ total agreed period. Applicable legal settlement or compensation rules, or more favourable conditions, take precedence.
- If separate usage-based or prepaid products are introduced, a reasonable unused-balance formula and expiry and refund rules must be disclosed before purchase. Time and usage deductions must not be applied twice to the same supplied portion.
- Used portions are not unexpectedly repriced at a higher list price on refund. Arbitrary penalties do not apply to Operator-caused non-performance or closure.
- Overpayments and duplicate charges are returned after verification. Refunds normally use the original payment method; unavoidable alternatives require agreement.
An automatic refund system is not represented as already implemented. Request handling, access changes, calculation, payment reversal, and result notices must be verified with the actual payment channel before paid service begins.
8. Outages and attacks
Confirmed inability to use core paid functions is investigated under the Service Operations & Outage Policy. The proposed default remedy is an extension for the confirmed undelivered time or refund of the corresponding amount, with the user’s preference confirmed. More favourable applicable law, dispute-resolution standards, or individual agreements prevail.
An existing refund right is not replaced by expiring credits without consent. Provider outages and DDoS attacks require separate assessment of undelivered-service settlement and damages liability. No undisclosed uptime percentage or uninterrupted 24-hour availability is promised.
9. Changes and closure
Purchased core features and allowances will not be reduced retroactively at the Operator’s sole discretion. If performance becomes impossible, the reason, alternatives, termination route, and settlement must be provided.
A planned closure normally receives 30 days’ notice. Sales and renewals extending beyond closure stop, and undelivered paid portions are refunded. Operator closure without user fault does not extinguish remaining entitlements.
10. App-market purchases
If app-market payments are introduced, the purchase interface will explain that channel’s subscription management, cancellation, and refund procedures. The respective roles of the market and Operator will be stated and verification supported. Market policies do not create a blanket exemption from mandatory Korean consumer protections.
This document does not imply that web, Apple, or Google payments are currently supported.
11. Records, support, and disputes
Purchase, consent, payment, delivery, deduction, cancellation, and refund records are processed under the Privacy Policy and applicable retention duties.
Provide only necessary details, such as your username, payment channel, order number, and payment date. Do not send full card numbers, security codes, or passwords.
- Seller: smulsmul / Beomjun Kang / 815-31-01725
- Billing and refund contact: smulsmul2020@gmail.com
- Consumer advice: 1372 Consumer Counseling Center
- Content mediation: Content Dispute Resolution Committee
Other matters follow the Terms of Service and applicable law. Mandatory consumer rights prevail and are not restricted by translation differences.